According to foreign media reports, due to the explosion of the Galaxy Note7 mobile phone battery overheating, Samsung was forced to start the recall process and provided Note7 mobile phones with various benefits and various compensations. However, for some Note7 users, the "return mobile phone, but also to return Gear VR virtual reality head" request, Samsung will be rejected, the reason is: Gear VR head display is not only for Note7 use of accessories, Samsung mobile phones in other It can also be used.
Samsung Note7 mobile phone and Gear VR head display
Samsung's Galaxy Note7 mobile phone received rave reviews in August this year and is widely considered by the industry to be the most popular Android smart phone this year. Unfortunately, however, the Note7 cell phone has a fatal flaw, and the battery has an overheated fire and even an explosion risk. Samsung was forced to initiate the recall process, and it was expected that the replacement machine would explode again during the next recall, causing the company to finally decide to completely abandon Note7.
Gear VR is the leader in the field of mobile VR in the market. Relying on Samsung’s large user base, Gear VR’s active users exceeded one million in October this year. However, after Samsung's Note7 explosion occurred, the price of the fourth generation of Gear VR directly fell from 663 yuan to 200 yuan.
A user named “agolightly†on the Redditor blog complained that as a Note7 mobile phone user, he also purchased a Gear VR virtual head display. Now that the Note7 mobile phone is recalled, what's the use of the remaining Gear VR headset? To this end, he asked Samsung to “receive the Gear VR virtual reality headset while returning the mobile phone†request but rejected it. . Samsung said that the Note7 phone has a problem, not related to the Gear VR headset, and the latter can also be used on Samsung's other models of mobile phones.
This is indeed a dilemma. For Samsung, accepting the Gear VR heads up return request from Note7 mobile phone users will definitely increase their extra expenses because the device is not defective and can be used on Samsung's other mobile phones; for users, there is no Note7. What is the use of the Gear VR headset for mobile phones? The key point is that users have no plans to continue using Samsung's mobile phones.
For users who have lost Note7 phones and have Gear VR headsets, but for users who do not plan to continue using Samsung phones, the best way to minimize losses is to quickly sell their Gear VR heads to those who Users of Samsung's other mobile phones are not very important as to how much money they can give.