The after-sales staff of Hisense TV only soldered a spot for my TV. Even if it takes a few hundred bucks, the charge will be too high. What is the charging standard of Hisense TV? I would like to compare it and see if Is it an arbitrary charge? The following author will take everyone to look at Hisense TV's maintenance price list.
Hisense TV Warranty Policy
The "three guarantees" of the television products purchased by consumers shall be calculated from the date of completion of the delivery, installation and commissioning agreed upon by the seller and the consumer, and no need for delivery, installation or commissioning from the date of issuance of the invoice. Calculations. (With formal sales invoices, if there is no formal invoice, the whole machine production date will be delayed for 90 days as the purchase date). During the warranty period, you will enjoy a free warranty. If you exceed the validity of the three guarantees, you will need to pay maintenance fees in accordance with the fees specified in this manual.
The "three guarantees" validity period of the complete machine and its main components:
Hisense TV out-of-service maintenance charges 1. Maintenance cost composition:
Maintenance fee = maintenance fee + maintenance material fee + mileage fee
Explanation:
1) Maintenance fee: refers to the loss of instrument and instrument and labor costs incurred by the service engineer when inspecting, debugging, confirming and failing to repair the replaced component.
2) Maintenance Material Fees: It refers to the service engineers need to repair the faulty products.
The sum of replacement parts costs and instrumental losses during maintenance. The material fee standard is quoted in the attachment details.
3) Mileage fee: There is no mileage fee for one-way journey within 20 kilometers. If the one-way journey exceeds 20 kilometers, the excess part will be charged a mileage fee of RMB 1 per km. The mileage limit is RMB 180.
4) If the service engineer has checked out the fault but the user terminates the repair, or if there is no fault in the inspection, a maintenance fee of 30 yuan and mileage fee will be charged.
2. Maintenance Fee Charge Standard: (Unit: RMB)
Explanation:
1) Door repair remote control and software upgrades are charged according to the commissioning fee;
2) The 18-inch charging standard is the same as the 17-inch, 28-inch charging standard is 29 inches, and the 32-inch charging standard is 34 inches.
3) Division of the area:
One area is the following branch companies:
Qingdao, Jinan, Fuzhou, Xiamen, Hangzhou, Ningbo, Nanjing, Wuxi, Beijing, Tianjin, Dalian, Wuhan, Hefei
The second category is the following branch companies:
Shenyang, Harbin, Haikou, Hohhot, Changsha, Nanchang, Shijiazhuang, Taiyuan, Zhengzhou, Changchun, Xian, Nantong
The three types of regions are the following branches:
Nanning, Leshan, Luzhou, Nanchong, Panzhihua, Zunyi, Guiyang, Chengdu, Chongqing, Lanzhou, Mudanjiang, Jinzhou, Tonghua, Fuyang, Luohe, Zhangzhou, Linyi, Xuzhou, Tangshan
Other areas:
Branches of Guangdong, Kunming, Shanghai, Shenzhen, Wenzhou, and Xinjiang have implemented local inspection and installation fees because local household appliances industry associations have clear fees.
3. Screen maintenance charges: (unit: yuan)
Explanation:
1) The screen maintenance cost includes the maintenance fee and maintenance material fee, which is the total charge standard for screen maintenance.
2) The scope of screen repair does not include the replacement of PCBI.
3) There is no mileage charge for screen maintenance.
4) The division of the area:
One area is the following branch companies:
Qingdao, Jinan, Fuzhou, Xiamen, Hangzhou, Ningbo, Nanjing, Wuxi, Beijing, Tianjin, Dalian, Wuhan, Hefei
The second category is the following branch companies:
Shenyang, Harbin, Haikou, Hohhot, Changsha, Nanchang, Shijiazhuang, Taiyuan, Zhengzhou, Changchun, Xian, Nantong
The three types of regions are the following branches:
Nanning, Leshan, Luzhou, Nanchong, Panzhihua, Guiyang, Chengdu, Chongqing, Lanzhou, Mudanjiang, Jinzhou, Tonghua, Fuyang, Luohe, Zhangzhou, Linyi, Xuzhou, Tangshan
Other areas:
Branches of Guangdong, Kunming, Shanghai, Shenzhen, Wenzhou, and Xinjiang have implemented local inspection and installation fees because local household appliances industry associations have clear fees.
4. Repaired device warranty:
1) The warranty period for display tubes and displays is 6 months, and for other devices is 3 months.
2) Within 3 months after maintenance, if there are quality problems again, no maintenance fee will be charged. Only charge for replacement of different components will be charged.
5. Standard charge for secondary installation of flat panel TVs: (Unit: RMB)
1) If you need to purchase a new base or rack, the cost is borne by the user;
2) The service provider undertakes disassembly and installation services and is not responsible for the shipment of the whole machine.
6. Other requirements:
1) If the user's TV is purchased for more than one year but the main component fails within the three-year warranty period, the main parts are free of charge when the user is repaired, and the maintenance service fee and mileage mileage fee are also free;
2) If the user's TV is purchased for more than one year but major components and non-main components are malfunctioning at the same time, when the user is repaired, the main components are free of charge. At the same time, maintenance service fees and on-site mileage fees are also free, but it is required to collect non-main Component material fees;
7. The above fee standards, if exceeding the standards of local price bureaus, shall be implemented in accordance with the standards of the local price bureaus.
Hisense TV Warranty Policy
The "three guarantees" of the television products purchased by consumers shall be calculated from the date of completion of the delivery, installation and commissioning agreed upon by the seller and the consumer, and no need for delivery, installation or commissioning from the date of issuance of the invoice. Calculations. (With formal sales invoices, if there is no formal invoice, the whole machine production date will be delayed for 90 days as the purchase date). During the warranty period, you will enjoy a free warranty. If you exceed the validity of the three guarantees, you will need to pay maintenance fees in accordance with the fees specified in this manual.
The "three guarantees" validity period of the complete machine and its main components:
Hisense TV out-of-service maintenance charges 1. Maintenance cost composition:
Maintenance fee = maintenance fee + maintenance material fee + mileage fee
Explanation:
1) Maintenance fee: refers to the loss of instrument and instrument and labor costs incurred by the service engineer when inspecting, debugging, confirming and failing to repair the replaced component.
2) Maintenance Material Fees: It refers to the service engineers need to repair the faulty products.
The sum of replacement parts costs and instrumental losses during maintenance. The material fee standard is quoted in the attachment details.
3) Mileage fee: There is no mileage fee for one-way journey within 20 kilometers. If the one-way journey exceeds 20 kilometers, the excess part will be charged a mileage fee of RMB 1 per km. The mileage limit is RMB 180.
4) If the service engineer has checked out the fault but the user terminates the repair, or if there is no fault in the inspection, a maintenance fee of 30 yuan and mileage fee will be charged.
2. Maintenance Fee Charge Standard: (Unit: RMB)
Explanation:
1) Door repair remote control and software upgrades are charged according to the commissioning fee;
2) The 18-inch charging standard is the same as the 17-inch, 28-inch charging standard is 29 inches, and the 32-inch charging standard is 34 inches.
3) Division of the area:
One area is the following branch companies:
Qingdao, Jinan, Fuzhou, Xiamen, Hangzhou, Ningbo, Nanjing, Wuxi, Beijing, Tianjin, Dalian, Wuhan, Hefei
The second category is the following branch companies:
Shenyang, Harbin, Haikou, Hohhot, Changsha, Nanchang, Shijiazhuang, Taiyuan, Zhengzhou, Changchun, Xian, Nantong
The three types of regions are the following branches:
Nanning, Leshan, Luzhou, Nanchong, Panzhihua, Zunyi, Guiyang, Chengdu, Chongqing, Lanzhou, Mudanjiang, Jinzhou, Tonghua, Fuyang, Luohe, Zhangzhou, Linyi, Xuzhou, Tangshan
Other areas:
Branches of Guangdong, Kunming, Shanghai, Shenzhen, Wenzhou, and Xinjiang have implemented local inspection and installation fees because local household appliances industry associations have clear fees.
3. Screen maintenance charges: (unit: yuan)
Explanation:
1) The screen maintenance cost includes the maintenance fee and maintenance material fee, which is the total charge standard for screen maintenance.
2) The scope of screen repair does not include the replacement of PCBI.
3) There is no mileage charge for screen maintenance.
4) The division of the area:
One area is the following branch companies:
Qingdao, Jinan, Fuzhou, Xiamen, Hangzhou, Ningbo, Nanjing, Wuxi, Beijing, Tianjin, Dalian, Wuhan, Hefei
The second category is the following branch companies:
Shenyang, Harbin, Haikou, Hohhot, Changsha, Nanchang, Shijiazhuang, Taiyuan, Zhengzhou, Changchun, Xian, Nantong
The three types of regions are the following branches:
Nanning, Leshan, Luzhou, Nanchong, Panzhihua, Guiyang, Chengdu, Chongqing, Lanzhou, Mudanjiang, Jinzhou, Tonghua, Fuyang, Luohe, Zhangzhou, Linyi, Xuzhou, Tangshan
Other areas:
Branches of Guangdong, Kunming, Shanghai, Shenzhen, Wenzhou, and Xinjiang have implemented local inspection and installation fees because local household appliances industry associations have clear fees.
4. Repaired device warranty:
1) The warranty period for display tubes and displays is 6 months, and for other devices is 3 months.
2) Within 3 months after maintenance, if there are quality problems again, no maintenance fee will be charged. Only charge for replacement of different components will be charged.
5. Standard charge for secondary installation of flat panel TVs: (Unit: RMB)
1) If you need to purchase a new base or rack, the cost is borne by the user;
2) The service provider undertakes disassembly and installation services and is not responsible for the shipment of the whole machine.
6. Other requirements:
1) If the user's TV is purchased for more than one year but the main component fails within the three-year warranty period, the main parts are free of charge when the user is repaired, and the maintenance service fee and mileage mileage fee are also free;
2) If the user's TV is purchased for more than one year but major components and non-main components are malfunctioning at the same time, when the user is repaired, the main components are free of charge. At the same time, maintenance service fees and on-site mileage fees are also free, but it is required to collect non-main Component material fees;
7. The above fee standards, if exceeding the standards of local price bureaus, shall be implemented in accordance with the standards of the local price bureaus.